Brand Manager - Apache and Grandstream
Epsidon Technology Holdings
Midrand, Gauteng
Permanent
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Posted 16 April 2026 - Closing Date 11 December 2026

Job Details

Job Description

MAIN PURPOSE OF POSITION:

The main purpose of the  Brand Manager encompasses a wide range of responsibilities of the product’s life cycle, and you will oversee a products, or part of it, from ideation to distribution.

 

Brand Manager Job Duties and Responsibilities.

 

Business Strategy Development and Execution

  • Training on vendor processes and systems
  • Involving partners in vendor training and events
  • Ensure operational excellence of the vendor within the partner.
  • Orders are placed on the vendor timeously.
  • Quotes are fast and accurate.
  • Credits are passed by the vendor and to the reseller/partner.
  • ETA and delivery information
  • Escalation of partner operational issues at vendor and focus on resolution.
  • Understand the development strategy for the vendor and implement it in the SBM sector.
  • Increase customer coverage / count for vendors and Partners.
  • Increase vendor product coverage.
  • Increase geographic coverage.
  • Define and document a development plan with each partner and focus on the execution
  • Review the plan every quarter.
  • Training and up-skilling of partners and First Distribution
  • Development partner to grow sales and presales resources of the partner.
  • Training on vendor sales tools

 

Vendor & Partner Relationship Management

  • Technical, Presales
  • Sales Management, Marketing, Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include.
  • Marketing events
  • Tele-campaigns
  • Internal incentives
  • Promotion of vendor events
  • Driving vendor GTM’s with the partner
  • Managing the vendor sales process
  • Discount Management
  • Lobbying support for partner at the vendor
  • Margin management (ensuring the integrity of channel pricing)
  • Vendor sales funnel management & reporting funnel to vendor
  • Enlisting vendor support to drive the opportunity to closure
  • Vendor relationship management
  • Making sure that relationships are maintained with key vendor contacts who are required to be successful in quarterly reviews for the partner.
  • Solution focus for each partner
  • Vendors focus on each product.

 

Product Lifecycle Management

  • Take ultimate responsibility for the revenue target allocated to the partner.
  • Drive FD’s product focus within each respective partner
  • Be the custodian of the vendor relationship at the partner.
  • Ensure that vendors’ products are top of mind with all key stakeholders within the partner.
  • Analyze market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand
  • Provide marketing plans and GTM plans for the sales team
  • Liaise with vendors and the industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities
  • Clearly communicate product, market strategy, objectives and technical
  • Strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review
  • Monitor inventory (inventory turns, stock aging, stock days, obsolesces, stock-outs) for the stock to meet all key performance indicators
  • Negotiate targets, rebates, co-op marketing funds, stock rotation, pricing, and supply
  • Manage orders and warranty returns
  • Ensure that customer-related queries are effectively dealt with and solved
  • Assist the team with other related functions when and where required
  • Submit Weekly / Monthly/quarterly reports as required by management, vendors, and partners

 

Internal training associated with competencies:

  • During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

 

Requirements

  • Grade 12
  • Tertiary Qualifications would be advantageous.
  • 3 Years of Accounts Management / Product management experience in Networking
  • 3 years of IT Distribution experience
  • Excellent knowledge of MS Office suite is essential.
  • Excellent understanding of Networking optics and Optical products

 

Skills and Abilities

  • Strong Self Motivational and Empowerment skills.
  • Strong Communication Skills.
  • Strong Relationship and Self-Management Skills.
  • Takes Initiative.
  • Works well with all kinds of people.
  • Remains calm under pressure.
  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
  • Excellent time management skills

 

Ability to meet Job Requirements

  • Fluent in English
  • Own reliable transport and a valid driver’s license

Office Requirements:

  • Work-from-office environment.
  • Semi-formal dress code.
  • Working hours are from 08:00 – 17:00.
  • Excellent international business language skills (English), both written and verbal.
  • Reliable transport to and from the office.

 


NOTE:

  • This is a permanent position subject to a successful three-month probationary period.
  • You will be required to perform such duties as reasonably required by the business.
  • Your job description may be amended from time to time if it is valid and reasonable.
  • You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
  • Duties must be performed faithfully, diligently, and to the best of your abilities.
  • You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
  • You may be required, within reason, to work outside of set duties and/or perform in more than one role